Leadership Lesson
December 2025
As the holiday season approaches, we’re reminded of the magic of giving—not just gifts wrapped in shiny paper, but the kind of giving that shapes lives and builds legacies. Believe it or not, great leaders still believe in Santa Claus. Not the jolly man in red, but the spirit he represents: generosity, joy, and selflessness.
True leadership is rooted in giving. Not to get. Not for recognition. Just to give.
-They give their time—to mentor, coach, and develop others, even when their own schedules are overflowing.
-They give encouragement—a pat on the back, a kind word, a moment of recognition that says, “I see you. You matter.”
-They give rewards—bonuses, gifts, or small tokens that spark smiles and show appreciation.
-They give themselves—through daily actions that model integrity, empathy, and resilience. These are the quiet gifts of leadership, given not just during the holidays, but all year long.
The best leaders don’t wait for December to spread good cheer. They embody it in every meeting, every decision, every challenge. They understand that leadership isn’t about power—it’s about presence. It’s about showing up with heart.
So yes, leaders still believe in Santa Claus. Because they know the real magic isn’t in the sleigh—it’s in the spirit of giving that transforms teams, cultures, and lives.
Merry Christmas and Happy Holidays from our team to yours.
Leadership Lesson
November 2025
I have a pair of old, torn jeans—holes in the knees, frayed at the cuffs. Not the trendy $200 designer kind, but the real deal: a 1980s, big-box brand, homemade classic, worn out the old-fashioned way. I can’t bring myself to throw them away. They’re ridiculously comfortable, and I can still sort of squeeze into them. But more than that, they carry a quiet nostalgia—a tug-of-war between letting go and holding on to something that’s seen me through.
Those jeans are more than fabric. They’re a metaphor for leadership.
Each rip and fade tells a story:
The broken belt loops? From pulling myself up time and time again after falling—resilience in action.
The worn-out pockets? Evidence of landing hard on my backside, learning humility the rough way.
The holes in the knees? From moments spent kneeling in prayer, seeking strength when challenges felt insurmountable.
The frayed bottoms? Proof of perseverance—of walking forward even when the path was uncertain and the terrain unforgiving.
These jeans remind me of where I’ve been, how hard I’ve worked, and how far I’ve come. They keep me grounded. May you wear your worn out blue jeans to keep you grounded and remind you of the road you’ve travelled as a leader. And always remember that humility—that quiet, weathered strength—is one of the most enduring qualities of true leadership.
Leadership Lesson
October 2025
The ability to make tough calls and stand by them is a cornerstone of effective leadership. It's about more than just a single action; it's a demonstration of courage, clarity of vision, and accountability. A leader's job isn't to please everyone but to guide their organization toward a clear, long-term goal, even when the path is unpopular. This often means making choices that involve significant risk, have a high human cost, or require a departure from the status quo. Indecision, or the fear of making a wrong move, can be more damaging than a flawed decision, as it can lead to paralysis and missed opportunities.
A powerful example of this is James Burke, the CEO of Johnson & Johnson during the 1982 Tylenol crisis. When bottles of Extra-Strength Tylenol were found to be laced with cyanide, leading to several deaths, the company faced a catastrophic public relations nightmare. There was no precedent for such a crisis. A lesser leader might have opted for a limited recall in the affected area to save costs. However, Burke made the incredibly tough and expensive decision to issue a nationwide recall of 31 million bottles, a move that cost the company over $100 million in pre-tax profits. He put the safety and well-being of the public above all else. His decisive and transparent action not only saved lives but also rebuilt public trust in the brand, solidifying Johnson & Johnson's reputation as a company that prioritizes its consumers. This defining moment demonstrated the importance of acting on core values, even when faced with immense pressure and financial consequence.
A few other examples include:
Alan Mulally, Former CEO of Ford Motor Company: Mulally took over a struggling Ford during the 2008 financial crisis. He made the difficult decision to restructure the company, cutting costs and investing in fuel-efficient vehicles. This bold move saved Ford from bankruptcy and positioned it for future success.
Ginni Rometty, Former CEO of IBM: Rometty led IBM's transformation from a hardware company to a cognitive solutions and cloud platform company. She made the difficult decision to divest low-performing businesses and invest in emerging technologies like artificial intelligence and blockchain.
These leaders had to make tough choices that involved significant risk and uncertainty. Their decisions, while perhaps controversial, shaped the future of their companies. Their ability to make sound decisions and execute them effectively is leadership at its finest.
Leadership Lesson
September 2025
J.K. Rowling, before becoming the world-renowned author of the Harry Potter series, faced numerous rejections as a single mother struggling to make ends meet. Despite these setbacks, her perseverance and determination ultimately led to the creation of one of the most beloved book series of all time.
Abraham Lincoln, another revered president in American history, experienced numerous failures throughout his life. He lost several elections, suffered business failures, and endured personal tragedies. However, he persevered and eventually became one of the most influential leaders in American history.
Michael Jordan, considered by many to be the greatest basketball player of all time, was famously cut from his high school varsity team his sophomore year. This setback fueled his drive, and he went on to lead his junior varsity team to a successful season. He later said, "I have missed more than 9,000 shots in my career. I have lost almost 300 games. On 26 occasions, I have been entrusted to take the game-winning shot, and I missed. And I have failed over and over and over again in my life. And that is why I succeed." His dedication and refusal to let early failure define him solidified his legacy as a global icon.
Consider the journey of Walt Disney. Before he became the visionary behind the multi-billion dollar entertainment empire, he faced multiple failures. His first animation company, Laugh-O-Gram Studio, went bankrupt. Later, he lost the rights to his successful character, Oswald the Lucky Rabbit, due to a difficult business deal. These setbacks didn't stop him. Instead, they taught him crucial lessons about business and intellectual property. He used this experience to create Mickey Mouse, a character he ensured he would always own, and went on to build a company that revolutionized animation and theme parks. Disney's story shows that major failures can be the birthplace of even greater successes if a leader is willing to adapt, learn, and persist in the face of adversity.
These examples demonstrate that failure is not a deterrent to success but rather a stepping stone. By learning from mistakes, embracing challenges, and persevering through setbacks, leaders are able to achieve extraordinary things.
Leadership Lesson: Staying Viable and Relevant
August 2025
BlackBerry, once the Smartphone King, experienced a dramatic fall from grace as touchscreens took over the smartphone market. Yet, in a remarkable display of adaptability, the company has successfully reinvented itself as a leader in cybersecurity and IoT (Internet of Things) solutions.
The key to BlackBerry's turnaround lay in leveraging its historical strengths in secure communication and data protection. Instead of clinging to its declining hardware business, the company pivoted, channeling its expertise into developing cutting-edge cybersecurity software and services. This strategic shift allowed BlackBerry to target a new, high-demand market: government agencies, enterprises, and other organizations with stringent security requirements.
Today, BlackBerry is no longer a smartphone manufacturer but a dedicated cybersecurity and software company. Its portfolio now includes a robust suite of solutions encompassing cybersecurity, endpoint management, embedded systems, and comprehensive IoT security. The company is at the forefront of securing the vast and expanding Internet of Things and safeguarding businesses from the ever-evolving landscape of cyber threats.
In our leadership sessions, we stress the importance of remaining viable and competitive in an ever-changing marketplace. How do we do that? We provide a proven method and blueprint for evaluating ideas to determine their feasibility and then presenting them to those who can move them forward. While the iconic BlackBerry smartphone may be a relic of the past, its legacy of secure communication lives on through the company's innovative software and services. BlackBerry's successful transition stands as a powerful testament to the importance of adaptability and innovation in navigating market shifts and emerging stronger from adversity.
Leadership
July 2025
Leadership Trailblazers are individuals who inspire us with their vision, courage, and unwavering commitment to making a positive impact on the world. Here are a few inspiring figures you may not know very well who have shaped history:
The Unsung Hero: Alan Turing
While figures like Steve Jobs and Elon Musk often dominate discussions about tech innovation, Alan Turing's contributions to computer science and cryptography are equally, if not more, significant.
During World War II, Turing led a team of codebreakers at Bletchley Park, successfully cracking the German Enigma code. This breakthrough is credited with shortening the war by several years, saving countless lives.
Beyond his wartime contributions, Turing is considered the father of modern computer science. His theoretical work laid the foundation for the development of computers and artificial intelligence.
Dorothy Hodgkin: A Pioneering Scientist
While figures like Marie Curie are widely recognized for their groundbreaking work in science, Dorothy Hodgkin is a less well-known but equally influential figure. A brilliant chemist, Hodgkin pioneered the use of X-ray crystallography to determine the structure of complex molecules.
Her groundbreaking work led to significant advancements in understanding the structure of penicillin, insulin, and vitamin B12. These discoveries have had a profound impact on medicine and biochemistry.
Hodgkin's perseverance and dedication to her research, despite facing gender discrimination and other challenges, is an inspiration to women in STEM fields. Her story is a testament to the power of human curiosity and the potential for scientific discovery to improve human health and well-being.
Mary Barra: A Trailblazer in the Auto Industry
Mary Barra made history in 2014 when she became the first female CEO of a major automaker, General Motors. Her appointment marked a significant milestone for women in corporate leadership, particularly in a male-dominated industry.
Barra's leadership has been instrumental in GM's transformation. She oversaw the company's recovery from bankruptcy, invested heavily in electric and autonomous vehicle technology, and prioritized safety and quality. Her focus on innovation and sustainability has positioned GM as a leader in the automotive industry.
Barra's success is a testament to her strong leadership skills, strategic thinking, and unwavering commitment to excellence.
Leadership, like our dreams, has no boundaries. Continue to dream.
Leadership Lesson
June 2025
We all know the iconic image: the white suit, the black tie, the friendly smile of Colonel Sanders, founder of Kentucky Fried Chicken. His name is synonymous with delicious fried chicken and a global fast-food empire. But behind the folksy facade lies a story of incredible grit, resilience, and unwavering persistence in the face of repeated setbacks.
Harland Sanders, the man who would become "The Colonel," wasn't born into a life of ease. Far from it. His early life was a whirlwind of diverse and often challenging jobs. He was a steamboat pilot, a railroad fireman, a farmer, an oil lamp salesman, and even a brief stint as a lawyer – none of which brought him lasting success or financial security. In fact, he faced numerous failures and was fired from multiple positions. Imagine the frustration, the doubt, the sheer exhaustion that must have accompanied these repeated disappointments.
For many, such a string of failures would be enough to throw in the towel, to settle for a life of quiet resignation. But not Colonel Sanders. He possessed an indomitable spirit, a belief that success was not just possible, but inevitable, if only he kept pushing forward.
His real breakthrough came later in life. It was in his 40s that he began serving his fried chicken from a roadside motel in Corbin, Kentucky. Even then, the path wasn't smooth. He perfected his "secret recipe" and his unique pressure-frying method over years, constantly experimenting and refining. He then embarked on a journey that would truly test his resolve: franchising his chicken.
Picture this: he was driving across the country in his white suit, knocking on restaurant doors, offering to cook his chicken for owners and try to convince them to adopt his concept. He was rejected hundreds of times. Hundreds! Imagine the sheer mental fortitude required to face that level of rejection day after day, year after year.
Yet, he persisted. He believed in his product, in his recipe, and in his ability to make a difference. And eventually, his persistence paid off. One by one, restaurants began to take a chance on him. The rest, as they say, is history.
Colonel Sanders' story is a powerful reminder that success is rarely an overnight phenomenon. It's often the culmination of countless small acts of courage, endless hours of hard work, and, most importantly, an unshakeable belief in oneself and one's vision, even when everyone else says it's impossible.
So, the next time you enjoy a piece of KFC's famous fried chicken, remember the man behind the brand. Remember Colonel Sanders, not just as a culinary icon, but as a testament to the incredible power of persistence – a secret ingredient far more valuable than any blend of 11 herbs and spices. His legacy teaches us that no matter how many times you fall, what truly matters is that you get back up, dust yourself off, and keep striving for that finger-lickin' good dream.
Leadership Lesson
May 2025
Failures, often viewed as setbacks, can be powerful catalysts for growth and transformation in leadership. Renowned leaders often face challenges. Here’s how they turned mistakes into valuable lessons.
Consider Walt Disney, whose initial venture, Laugh-O-Gram Films, ultimately resulted in bankruptcy. This experience imparted the critical lesson that perseverance is fundamental to achieving eventual success. Similarly, Steve Jobs faced dismissal from Apple in 1985, which taught him the importance of humility and teamwork, allowing him to return with a renewed focus on innovation.
Jeff Bezos encountered a commercial failure with the Fire Phone, which emphasized the necessity of maintaining a customer-centric approach and leveraging core strengths in e-commerce. Indra Nooyi experienced strategic missteps at PepsiCo, yet she learned that agility and adaptability are essential in navigating the complexities of changing markets. Additionally, Howard Schultz discovered that over-expansion of Starbucks could lead to customer dissatisfaction, highlighting the importance of adhering to core brand values.
These leaders demonstrate that even the most successful individuals can make mistakes. The key to learning from these mistakes is to embrace them as opportunities for growth and improvement. By reflecting on their failures, these leaders were able to emerge stronger and more resilient.
Leadership Lessons
April 2025
Have you ever been a part of a team where a manager gets defensive, raises their voice, and argues, escalating situations and causing a disruption for the rest of the group. This example illustrates how a quick temper and the tendency to react impulsively can create conflict and make productive communication or problem-solving difficult.
Consider the following well-known examples:
Bill Gates (Microsoft co-founder):
Gates, in his earlier years at Microsoft, was described as brash, direct, and sometimes hot-tempered. While some employees appreciated his candor, others found his management style intimidating.
Example: A former Microsoft executive described meetings with Gates as "just an opportunity to get yelled at".
Harvey Weinstein (Former film producer and executive):
Weinstein's legendary outbursts of rage and abusive behavior are well-documented. He was known for his aggressive, intimidating, and bullying management style.
Example: He reportedly put a reporter in a headlock and threw them out of a party.
While these individuals have achieved great success, their leadership styles also faced criticism and created challenging work environments for many. Their stories highlight the importance of balancing passion and drive with empathy and respect in leadership.
In any workplace, managerial behavior greatly impacts the environment. Managers who frequently lose their tempers create tension, increasing stress and lowering productivity.
Extreme reactions often comes from deeper frustrations like pressure from higher-ups or a personal unrealistic drive. Hold the manager accountable to a less reactive environment through discussions about challenges and a focus on solutions versus blame. The manager also needs to realize that every situation does not need to be attacked with the same intensity as a crisis.
Laughter, as long as appropriate and not sarcastic, is another means to ease tensions and create a relaxed atmosphere. When managers can laugh at themselves, they seem more approachable, allowing employees to voice concerns without fear and ultimately fostering a harmonious work environment.
Overall, changing hotheaded management requires understanding and practical strategies. By promoting open communication, humor, mindfulness, and empathy, organizations can transform “hothead” reactions into proactive passion and inspirational leaders who inspire growth.
Coaching to achieve inspirational leadership - LeadAdvantage, contact us.
Leadership Lessons
March 2025
A prime example of a company that significantly challenged the status quo is Dell Computers. Dell disrupted the traditional PC industry by selling directly to consumers through mail order, bypassing established retail channels. This approach allowed for customization and lower prices, fundamentally changing how people bought computers at that time.
In today’s rapidly evolving business landscape, innovation has become a necessity rather than a luxury. Companies that fail to innovate risk being left behind by their competitors. So, how can we create a culture of innovation?
A culture of innovation is an environment where new ideas are encouraged, valued, and implemented. As a French philosopher once said, "There is nothing more dangerous than an idea, if it is the only idea." Organizations need a multitude of ideas and a continual process of evaluating them until identifying the ones that make sense and will drive profitability. The goal is to stay ahead of the competition; if we are not pursuing the next breakthrough idea, our competitors certainly are. The one who gets there first wins!
Employees should feel comfortable taking risks and trying new approaches. More than that, taking risks should be expected. Failure should not be viewed as a setback but as an opportunity to learn, grow, and improve for the next attempt.
Creating a culture of innovation is challenging, but it is essential. By fostering an environment that encourages thinking beyond conventional boundaries, you can position your company for future success, standing out from the rest and not just conforming to the status quo.
Leadership Lessons
February 2025
A business leader took a business strategy course at the local college. He maintained a 4.0 average all the way through the semester.
It came down to the final exam, and he spent many hours studying and memorizing formulas to do calculations for the case studies.
The professor handed out the final exam, and it was on one piece of paper, which really surprised all of the students. Once everyone had his or her paper, the professor said, “Go ahead and turn it over.”
Both sides were blank.
The professor said, “I’ve taught you everything I can teach you about leadership and business in the last 10 weeks, but the most important message, the most important question, is this: What’s the name of the lady who cleans this building?”
I read this online and it had a huge impact on me. What a leadership lesson for us all! Treat all employees equally and with respect regardless of rank or position. As leaders, we can read all of the books, listen to the podcasts, and attend the training programs, but, at some point, we need to ensure we are focusing on what matters most…Those around us. The team members are the ones who make us successful. Sure, we all know people are important, but how many of us really demonstrate to the team that we value them? Do we really listen and consider their input or have we already made our mind up? Do we know what is important to each person or keep an arms-length relationship? Do we motivate and encourage or delegate and disappear? Do we share our vision and create unity or tell individuals what to do and expect compliance? If we were asked the name of the person who cleans our building, would we pass or fail?
Leadership Lessons
January 2025
William Crawford was an unimpressive figure, one you could easily overlook during a hectic day at the U.S. Air Force Academy. Mr. Crawford was our squadron janitor.
While we cadets busied ourselves preparing for academic exams, athletic events, Saturday morning parades, and room inspections-or never-ending leadership classes-Bill quietly moved about mopping and buffing floors, cleaning toilets, or just tidying up the mess 100 college-age kids can leave in a dormitory.
For many years, few of us gave him much notice, rendering little more than a passing nod or throwing a curt, “G’morning” in his direction as we hurried off. Why? Perhaps it was because of the way he did his job, always keeping the squadron area spotlessly clean. Frankly, he did his job so well, none of us had to notice or get involved.
That changed one fall Saturday afternoon. I was reading a book about World War II and the tough Allied ground campaign in Italy, when I stumbled across an incredible story.
William Crawford “in the face of intense and overwhelming hostile fire…with no regard for personal safety…on his own initiative…single-handedly attacked fortified enemy positions. …for conspicuous gallantry and intrepidity at risk of life above and beyond the call of duty, the President of the United States…”
“Holy cow,” I said to my roommate, “I think our janitor is a Medal of Honor recipient.”
Those who had before left a mess for the “janitor” to clean up, started taking it upon themselves to put things in order. Almost overnight, Bill went from being a simple fixture in our squadron to one of our teammates. Mr. Crawford changed too, seeming to move with more purpose, his shoulders not as stooped, meeting our greetings with a direct gaze and a stronger “good morning.” While no one ever formally acknowledged the change, I think we became Bill’s cadets and his squadron.
What a leadership lesson for us all. Do not underestimate anyone on the team. Don’t miss an opportunity to learn from others. Pay attention, ask questions and listen. Sounds easy but if we are honest with ourselves, sometimes that is the hardest part of our day. Taking time to stop and focus on others when our lives are busy and demanding and pulling us in different directions constantly.
Everyone can add value if given the opportunity. Think of the stories Bill could tell and the lessons the squadron could learn from Bill, the janitor, medal of honor recipient. Paying attention is a rare and amazing leadership quality. Learn from others and be amazing in 2025!
-Adapted from Lessons in Leadership From a Janitor, Wharton Leadership Digest, December 2001